Roger (HOUK tech) was exceptional... Over the past years he is the best technician I have had come to the house. I will request him for the spring service..
Very Truly yours Edna B Denton, Texas
12/27/11
Our technician arrived later than the time frame but when I saw who it was I didn\'t mind as Kevin is the BEST tech! He is extremely thorough and knowledgable and that takes time.
Kathleen B Flowermound, Texas
12/16/11
As always, on time and great service.
Curtis M Lewisville, Texas
12/16/11
Person on phone was courteous and had good listening skills. She documented all of my issues and the tech knew exactly what needed to be done.
Jim L Carrollton, Texas
11/30/11
We are very happy with the installation and service we have had for years with Houk. Thanks for keeping us cool and warm in our home.
Anna K Plano, Texas
11/29/11
Roger(HOUK tech) was very thorough on the maintenance of the two furnaces. He explained the checks he performed and I would like him to return for AC maintenance in the spring.
Robert S Lantana, Texas
11/28/11
They gave me a 9a-1p timer frame & he was at my door at 9a. Can't get any better than that !
Pam R Grand Prairie, Texas
11/28/11
HOUK Tech (AJ) was very helpful and polite
Thank You Gene S Garland, Texas
11/28/11
Brett (tech) was not only courteous but efficient. Class act!
Very Truly yours Ken B Colleyville, Texas
11/16/11
Technician was very helpful and answered all questions. He gave tip on energy efficiency.
Very Truly yours Daisy S Frisco, Texas
11/15/11
(Houk tech) John was extremely courteous and did a thorough and excellent job. If possible, I would like for John to perform all of our maintenance/checkup work in the future. Thank You.
Very Truly yours Johnnie N Plano, Texas
11/14/11
Extremely satisfied. Javier (tech) was very courteous which is important to me. Also very efficient. I will ask for him in future calls/requests.
Very Truly yours Larry S Denton, Texas
11/11/11
Very respectful, helpful and efficient!
Very Truly yours Roy J Argyle, Texas
11/11/11
I want to commend the wonderful and consistent job that your team does, from the politeness of the work schedulers to the thoroughness and professionalism of your technicians. There are may companies that install heating and air conditioning systems; what sets Houk apart is the great team you lead.
Sincerely, Valerie M. Arlington Texas
11/11/11
Houk Air has been servicing our home for over 22 years and because of the excellent service I have recieved thru those years, was a determining factor in the decision to have yoiu folks install the Trane XL1800 series. Sincerely, Tom S. Arlington Texas 11/11/11
Houk Air Conditioning, Inc. will gain much in brand identity and differentiation vs. the competition if it continues to employ such high calibre professionals. John is worth his weight in gold to customers like me and to companies like you that gain a solid reputation in the process. As a result, Houk no doubt receives positive referrals to new customers and retains the customers it has. Very truly yours
Robert M
Carrollton, TX
10/27/11
Service Technician performed work in a professional manner and thoroughly explained conditions found and actions taken.
Very Truly yours Michael E Arlington, Texas
11/9/11
Very helpful. I was in need of same day service. They were able to make it happen
Very Truly yours Lori C Plano, Texas 10/27/11
Very respectful, helpful and effecient!
Very Truly yours Larry N Flower Mound, Texas
11/10/11
Service Tech was very professional & knowledgeable. Explained the problem and fixed the issue!!
Very Truly yours Rick F Allen, Texas
11/4/11
Over the years, Houk associates--including all the technicians--have always been courteous, thorough and very professional. It's an excellent company to do business with!
Very Truly yours Roberto T Arlington, Texas
11/1/11
Excellent service.(Tech) represents the company very well. Expalined what he did and asked if we had any questions or concerns. This is the 2nd time he has serviced our equipment and he is always welcome here.
Very Truly yours Walter S Farmers Branch, Texas
11/1/11
We have had an ongoing problem with an AC drain line. Some techs have tried to fix the problem, and hopefully John B. has finally found the problem and fixed it.
Very Truly yours Patrice R Richardson Texas
11/1/11
very good technician--friendly and courteous---I always ask for him because of this
Very Truly yours Gail L Arlington Texas
10/31/11
Larry (service tech) asked if I had something fixed in attic that he had discovered on previous visit. It was an open pipe that I didn\'t know about. I appreciated this so much. No one else had ever commented. He explained several things to me!
Very Truly yours Myrna G Arlington Texas
10/30/11
Tony (Houk Tech) showed the utmost professionalism on his visit to my residence. The service was excellent and I appreciate the respect given.
Very Truly yours Ira N
DeSoto Texas 10/27/11
Houk Air Conditioning, Inc. will gain much in brand identity and differentiation vs. the competition if it continues to employ such high calibre professionals. John is worth his weight in gold to customers like me and to companies like you that gain a solid reputation in the process. As a result, Houk no doubt receives positive referrals to new customers and retains the customers it has. Very truly yours
Robert M
Carrollton, TX
10/27/11
Houk Air has been servicing our home for over 22 years and because of the excellent service I have recieved thru those years, was a determining factor in the decision to have yoiu folks install the Trane XL1800 series. Sincerely, Tom S. Arlington Texas
10/12/11
I want to commend the wonderful and consistent job that your team does, from the politeness of the work schedulers to the thoroughness and professionalism of your technicians. There are may companies that install heating and air conditioning systems; what sets Houk apart is the great team you lead.
Sincerely, Valerie M. Arlington Texas
10/12/11
We are saving a minimum of $100.00 per month on our electric bill and there is considerably less dust throughout the house that makes for better air quality and reduces the time spent for housecleaning. In addition there are no longer any cold and hot spots throughout the house.
Sincerely, Tony and Susan K. Arlington Texas
10/09/11
I was very pleased with HOUK Air Conditioning, Inc. Their service is very much appreciated. I would recommend them to anybody.
Dorothy C
Mansfield TX
10/08/11
I made the right decision in selecting your company. I generated quotes and when I needed to make a final determination, your salesman and 'best price' made the difference.
Cynthia R Arlington Texas
10/01/11
Based on my expertise, It is obvious that HOUK AC believes in, and emphasizes the importance of, customer service. It will be my pleasure to recommend HOUK AC to anyone in need of the services you offer.
Dennis M Arlington Texas
09/28/11
I am looking forward to having HOUK AC out to do the routine maintenance to keep our Tranes in good working condition for many years to come.
And the best part? No buyer's remorse! Those Trane XL19i's are whisper quiet and providing commercial grade cooling for our home.
Very Truly yours Robert B Bedford Texas
09/18/11
We just wanted to write to express our thanks to everyone at HOUK who assisted us in getting our air conditioning working properly again. Special thanks to Jim and Mike in the office who arranged for the work to be done in a prompt manner and covered under warranty, and thanks also to Greg and Robert, the technicians who performed the work. Everyone was extremely responsive, knowledgeable, courteous, and professional. Once again we are happy that we chose HOUK to replace our two HVAC systems a year and a half ago. Your great service after the sale has made it clear to us that we made the right choice. Thanks again! Very truly yours
Jeff & Donna O 09/18/11
|